How it works
The awards depend on public nominations, with customers telling us when someone has gone the extra mile.
We also accept nominations from businesses – they may have an amazing team or individual that deserves recognition. As long as the entry is supported by customer feedback, their entry will be considered next to any other nominations they may receive.
Schedule of events
The Jersey and Guernsey Customer Service Awards are an annual event designed to celebrate customer service excellence on the Channel Islands.
Nominations Open
Spread the word! If you’re in business and proud of your great service, encourage your customers to nominate you. And if you’ve experienced great customer service from an individual, team or business then make someone’s day and nominate them!
Nominations Close
Our ace team of judges, combining business experts with representatives from our valued sponsors hunker down and work their way through a mountain of nominations to agree a shortlist of three worthy nominees for each category… ready for the big day when all will be revealed and our customer service champions crowned!
Jersey Awards
The culmination of everyone’s hard work – a gala event celebrating exceptional customer service across our islands. The fizz will flow, the excitement will build and winners revealed.
How do the awards work?
The awards depend on public nominations, with customers telling us when someone has gone the extra mile.
These awards do not work on the quantity of nominations – our judging panel look for the nominations that really stand out.
We also accept nominations from businesses – they may have an amazing team or individual that deserves recognition. As long as the entry is supported by customer feedback, their entry will be considered next to any other nominations they may receive.
What to expect at the ceremony
Every sponsor will be invited to a champagne reception celebration where all finalists are congratulated for their achievements.
We host an informal ceremony where all sponsors, judges, finalists and their supporters are invited.
The awards will be held in:
- Jersey on Thursday 20th April 2023, Royal Yacht Hotel
- Guernsey on Thursday 27th April 2023 , Duke of Richmond Hotel.
The winners of each category will be announced and presented with an engraved trophy in recognition of their achievements. All finalists will also receive a certificate and a copy of all their customer feedback, provided post event.
Make someone's day, vote today
Make a Nomination